Posts tagged #Tips

How to improve your interpersonal skills

“I was wondering if you had any specific tips to help me improve my interpersonal skills with other team members. I tend to be fairly quiet at work, Come in, say Hi, complete my days work, say good-bye & go home again!”

My favourite interpersonal tip is smiling (more).

Remember even if you don't feel like smiling, when you look up and smile you can't feel depressed.

This is because endorphins are produced after 2 seconds and looking up takes you into visual processing channels. 

Looking down takes you into the emotions and feelings.

Another tip is to have your lunch in the lunchroom.

Have a magazine open and when someone comes in, look up and smile.

They may then say something to you.

And if you feel like it, say something to them about something in the news / give them a compliment / or mention something your reading.

Try these and let me know how you go.



Posted on January 14, 2013 .

Live your name

What’s important to you? What do you stand for? What do you believe about yourself?

Take your name and make an acronym to live by.


  Y Yes to life!

  V Value what’s important

  O Optimistic. Expect the best

  N NO to what I don’t want.

  N Never done. Always learning!

  E Enthusiastic



Posted on January 14, 2013 .

Look and sound assertive

To be assertive you need to look assertive, sound assertive and use assertive language.

Look assertive:

1. Stand up straight and tall

2. Maintain direct steady eye contact

3. Be calm and relaxed

Sound assertive:

1. Clear speech – no mumbling or shouting

2. Open your mouth and articulate

3. Warm up your voice with voice exercises

Assertive language:

1. Clear direct and honest

2. Ask for what you want, not what you don’t want

3. Use I statements

Practice, practice, practice.



Posted on January 14, 2013 .


Yesterday five of us got together for our monthly master mind, two hour session and we laughed heaps!
We laughed about funny things, sad things and silly things . . .

And this reminded me of the wisdom of William James, the grandfather of American psychology.

"We don’t laugh because we’re happy, we’re happy because we laugh."

-- William James

So, please today . . . look and listen for the amusing in everything . . .

and when you look you find.

With love, light and laughter,


Posted on January 14, 2013 .

Tip #4 - The bigger why?

Before we explore the 4 areas of resourcefulness . . .
Let's revisit what you want (#1) and ask yourself why do you want this?
What will it give you?
For you?
and Who else?
What else?
So what!?

Asking good quality questions is a foundation for respectfully and assertively getting what you want.

Yours assertively

Posted on January 14, 2013 .